Press the power button on your device to turn it on. The power button is typically located at the top of your keyboard if your computer is a laptop, or on the monitor if it is a desktop. The power button on a computer is typically indicated by the power symbol - a circle with a line going through the top. After pressing the power button, wait 30 seconds to a minute for your computer to boot up. Windows 10 should automatically take you to the lock screen. This lock screen should look something like the one below. The background can differ, but the general look should be the same. If this isn’t the case, your device may be using something other than Windows 10, which this article isn’t meant for.
On the bottom-right of the account sign-in screen on Windows 10, you will find three icons, where users can access Internet, Ease of Access, and Power settings from left to right respectively (some computers may have Ease of Access turned off, in which case only the other two icons will be visible). Click on the leftmost icon, representing Internet Access (this may look different from the picture above depending on your connection). A pop-up menu should now appear above the Internet icon.
If you don’t know this network security key, ask other people who use the same network, or if you are using a network hosted by a Wi-Fi router that you own, check the router for a network security key. Otherwise, ensure that you are trying to connect to a network that you recognize, and switch networks if needed by clicking Cancel and repeating Step 2. Once you have entered a network security key, click Next. After a few seconds, your device will be connected to the Internet. Then, click anywhere outside of the pop-up menu to exit the menu and return to the account sign-in screen.
If a verification code was sent to a phone number, then it will appear as a text. Find this verification code either through the number or email, and enter the code within the window. Once you complete this step successfully, you will be brought to a new page where you are asked to enter a new password.
Click Next once you’ve picked a good password/PIN and entered it. Now, you will return to your account sign-in screen, where you can use your new password/PIN to sign in.
