Monthly and quarterly subscriptions can be cancelled at any time. Semi-annual and annual subscriptions should be cancelled 1-2 months before the subscription ends so you can get a refund for any remaining months.
If you have a regular online subscription that is not bundled with another device, you are able to cancel your subscription.
You can also ask the Wall Street Journal customer service representative for more information on cancelling a subscription through a third party service when you contact them.
A good rule of thumb is to call and cancel your subscription at least 1-2 months in advance so you do not have to worry about paying for a month you do not want.
A list of contact numbers for WSJ customer service by country can be found on the WSJ contact page: https://customercenter. wsj. com/contact.
You can also provide a brief explanation for the cancellation if you’d like, though this is not required. If you do not know your subscription account number, the representative can usually look it up for you using your name.
If you cancel your semi-annual or annual subscription less than 30 days before your next billing period, you may not be able to get a refund for that period.
The exception is if you cancel your semi-annual or annual subscription less than 30 days before your next billing period. In this case, you will still have access to WSJ subscriber content until your next billing period.
